Podcast Hosting Services
Buzzsprout <firstname.lastname@example.org> Fri, Mar 20, 7:29 AM (1 day ago) to me
I am happy to help you with this! Please check out my answers below to your questions!
Do you offer discounts for schools, colleges and non-profit organizations? We just announced a limited time free plan to help schools move to online classes and to aid the spread of reliable information during the COVID-19 Pandemic. This plan will provide a free Pro Podcast for those working to combat COVID-19.
This includes: Schools moving to online classes Any governmental entity NGOs, Non-profits or first responders (combating COVID-19) If you would like to apply for one of those plans just click the Covid-19 button at the top of your Buzzsprout account. Then we will walk you through the process of applying. We will be reviewing applications and approving them daily.
1) Manage MULTIPLE Podcasts? With UNIQUE Brands? I want to host and manage at least 3 different podcasts. Can I do ALL of these under ONE account? Including setting up different login credentials for assistants working on different podcasts? How about you BILLING my clients directly? Can ONE account manage multiple podcasts with MULTIPLE invoices and bills? No problem! You can definitely have two podcasts on one account but they cannot share a billing plan! Each podcast on the account will have its own Buzzsprout Website, RSS Feed and Upload Allowance. To add a second podcast to your account just click the My Podcasts button at the top of your screen in your account. Each podcast account will have the option to enter in credit or debit card information and we will charge accounts automatically.
2) Audio file format specifications? Can you please tell me the EXACT audio file specs that your servers can handle? For example MP3 320 kbts? MP3 256 Kbts? Or lower like MP3 128kbts? Does your system TRANSCODE the uploaded audio files? For example, is I upload an MP3 320 kbts does your system CONVERT (transcode) the MP3 down to a LOWER data rate, like 128 or 256 kbts? Is it possible to upload lossless WAV files to your system? And then your system will transcode to MP3? I'm assuming that the audio file format from your servers is MP3? You can upload nearly any filetype to Buzzsprout, but you’ll have the best results with a high-quality MP3 file. If you’re uploading a music podcast, use the 192k stereo option. At Buzzsprout we prefer to use the “WAV 16-bit PCM” format to maintain a high-resolution, lossless audio file. Certain formats allow you to customize your Bitrate. If you select “WAV 16-bit PCM,” then there is only one bitrate option available. If you choose to export your podcast to an MP3 file, we recommend using a bitrate of 192 kbps.
Since we do not utilize left-to-right audio pans, we select the “Mono” checkbox to output our final episodes as mono audio files. If you use a lot of music or want the left and right channels to be different, leave “Mono” unchecked. If you are on one of our standard Buzzsprout plans your podcasts are uploaded as mono files, so select “Mono” here as well. If you have upgraded to include 192k Stereo Optimizations, leave “Mono” unselected.
3) Data Migration If, sometime in the future, I want to MOVE these podcasts to a different hosting service, what is the process? After I upload many audio files and creative episodes with detailed show notes and metadata, can i EXPORT all that content as some kind of FORMAT that can be read by another hosting company? On a related note, can YOUR service accommodate exported podcast data from another podcast hosting company so that the podcast episodes, and all associated assets, text, links, images, metadata etc. are MIGRATED into YOUR system? If you ever want to move to another hosting service we make the process really simple for you! You can export all your episodes and data to another hosting site and your listings will update automatically to pull from a new rss feed once you place the redirect.
I think I answered all of your questions! Let me know if I left anything out and I would be happy to help further!
Join the Buzzsprout Facebook Community! Buzzsprout Help
Submitting to Directories
Re: Buzzsprout Support for Bruce Tambling: Inbox x
Buzzsprout <email@example.com> Fri, Mar 20, 7:06 AM (1 day ago) to me
Hey Bruce! I am happy to help you with this!
Submitting to those directories is really easy! You will need to manually submit to those directories on your Directories page in Buzzsprout. But once that original submission is done then we will take it from there. Then when you upload new episodes we will automatically push that to your directories so you won't need to worry about that!
I see you mentioned that you would be managing multiple podcasts, so I want to mention that we do support multiple podcasts within one account. Each podcast on the account will have its own Buzzsprout Website, RSS Feed, Billing Plan and Upload Allowance. To add a second podcast to your account just click the My Podcasts button at the top of your screen in your account.
Please let me know if you have any other questions!
Join the Buzzsprout Facebook Community! Buzzsprout Help
Here's why you should start a podcast - Buzzsprout
I'm super excited that you've signed up for Buzzsprout and are looking to start a podcast. Today, I wanted to share some of the great opportunities there are for starting a podcast.
More people are listening to podcasts than ever before. According to Edison Research, the number of Americans who listen to a podcast each week has grown 100% over the past four years, and 67 million Americans listen to a podcast every month.
As the audience for podcasts continues to grow, there has never been a better time to start a podcast for your church, business, or a personal hobby. If you follow this guide, you’ll be primed to launch your own podcast and take advantage of this exciting new medium.
Podcasts are a great way to build a genuine connection with your audience. Instead of the fractured connection you make through social media, podcasts allow you to engage your audience with unique long-form content. And podcasts are more convenient than blog posts: people can listen to podcasts while driving, working out, or just doing chores around the house.
There is also a lot of unexplored space in podcasting. As of 2018, there are close to 50 million YouTube channels, 440 million blogs, but just over 550,000 podcasts listed in Apple Podcasts. That means for every podcast there are 800 blogs and 90 YouTube channels.
Imagine the incredible opportunity there was to start a blog in 2004 and you’ll have an idea of where podcasting is today.
We're so excited to be on this journey with you. If you run into any questions or roadblocks along the way shoot an email to firstname.lastname@example.org and we'll be happy to help!
Alban Head of Marketing, Buzzsprout
Liberated Syndication <email@example.com> Mar 20, 2020, 5:54 AM (1 day ago) to me
Thank you for contacting Libsyn support. I'm going to pull out each of your points and answer them below for you:
>>Ability to manage multiple podcasts – Insure the HIGHEST audio quality. This translates into the highest bit rate or "data transfer rate" for the audio file MEDIA. (and hopefully eliminate the need for YOUR system to transcode or CONVERT the audio files in ANY way)
We support encoded file types, we do not support WAV or other raw audio file types. We also do not transcode or re-encode files in nearly all cases. The file we serve is the file you upload to us. The exception is if you upload an m4a and want to distribute to, for example, Spotify. They require MP3 so we will transcode to an mp3. If you upload an mp3, we use that, we don't transcode.
That said, keep in mind that most podcast listeners are dealing with a finite amount of bandwidth and a finite amount of storage space. Files are downloaded by listeners. Keeping an arbitrarily high audio encoding setting for spoken word tends to yield large files for listeners that otherwise won't notice the difference.
>>Ability to easily MIGRATE the podcasts to another hosting service if necessary
We actually believe very strongly that all podcast hosts should make it easy to redirect their RSS feeds somewhere else, any time they need to. We have always offered this functionality, and we actually just made updates to make that functionality even better and easier. You don't even have to contact our team to do it, it is done directly in our dashboard and is explained in full detail here:
>>Do you offer discounts for schools, colleges and non-profit organizations?
We currently do not.
>>1) Manage MULTIPLE Podcasts? With UNIQUE Brands? I want to host and manage at least 3 different podcasts. Can I do ALL of these under ONE account?
Yes, you can add as many shows to a single login as you wish. Please note that you pay per show, shows are completely separated otherwise:
With that said...
>>...Including setting up different login credentials for assistants working on different podcasts?
That is only available with our LibsynPro service which is built for enterprise and networks. It is billed differently, but operates under an SLA, provides full user control, ability to buy shows in bulk, and more:
>>Can ONE account manage multiple podcasts with MULTIPLE invoices and bills?
If you are using our traditional Libsyn.com plan levels, either under a single login or under different user accounts, yes, billing is 100% separate for each show. If you go with LibsynPro, you will receive a single invoice for the entire account.
>>2) Audio file format specifications? Can you please tell me the EXACT audio file specs that your servers can handle? For example MP3 320 kbts? MP3 256 Kbts? Or lower like MP3 128kbts?
Again, our system doesn't really care, as long as it is a properly encoded audio format compatible with podcasting. We recommend MP3, but also support M4A. We serve the file you give us, plain and simple.
>>Does your system TRANSCODE the uploaded audio files? For example, is I upload an MP3 320 kbts does your system CONVERT (transcode) the MP3 down to a LOWER data rate, like 128 or 256 kbts?
We do not, we serve the file you give us. There is only one exception to that rule, and that is if you are trying to distribute to a destination that doesn't support the file type you are uploading. Typically this means you are uploading an M4A and working with a destination like Spotify (or Deezer, or Pandora...), as they require MP3s. In those cases, we will transcode to an MP3. However, as you are very particular in your encoding, simply uploading an MP3 in the encoding you want to use up front will ensure we deliver the exact same file you upload to us.
>>Is it possible to upload lossless WAV files to your system? And then your system will transcode to MP3? I'm assuming that the audio file format from your servers is MP3?
No, that is not a compatible podcast format. We accept encoded files only.
>>3) Data Migration If, sometime in the future, I want to MOVE these podcasts to a different hosting service, what is the process?
This is explained in the 301 redirect tutorial I list above. That said, the other hosting service would first need to import your content from Libsyn into their system, typically this is done using your RSS feed URL. Once they have a copy of your content, you would setup a 301 redirect inside Libsyn AND a "new feed URL tag" in your new RSS feed. Lastly, any podcast directories that do not follow the standard migration path would need handled manually (such as Spotify, for example).
>>After I upload many audio files and creative episodes with detailed show notes and metadata, can i EXPORT all that content as some kind of FORMAT that can be read by another hosting company?
No, we serve the file you upload to us. However, podcasting is pretty specific as to the files they accept and for the most part, for audio, that is going to be an mp3 or an m4a. Any other podcast host is going to accept those file types so there is no need for this type of functionality. That said, some other hosts DO in fact re-encode your files, so that is something you would need to check with them on at that time.
>> On a related note, can YOUR service accommodate exported podcast data from another podcast hosting company so that the podcast episodes, and all associated assets, text, links, images, metadata etc. are MIGRATED into YOUR system?
Yes, we do offer a full migration process.
One item I will add which I elude to above in your questions regarding encoding and file formats. If you are looking for encoding at those high levels, yes, WE can support that. However; most podcast directories do not as the large majority of podcasts are spoken word and those kind of levels are frankly, arbitrary, for spoken word. It sounds like your show is likely music based. Yes, WE can accommodate that. However, some podcast directories do not allow music shows at all, others are leary about it and will give you trouble on review during submission. For example, Spotify does not permit music based shows in their podcast directory at all. If you are a music show who wants to be in Spotify, they want you to instead submit through their music library instead which is a completely separate process. This is just something to keep in mind.
I hope this information is helpful. If you have any additional questions or concerns, please do not hesitate to ask.
- Be sure to check our upcoming events for webinars and training opportunities:
Allegra from Captivate.fm <firstname.lastname@example.org> Fri, Mar 20, 3:53 PM
Hi Bruce, this is Allegra. Thanks for your interest in Captivate.
I'm going to send your chat over to Sam, our Head of Podcaster Experience. She will be able to work through these questions with you.
You can expect to hear from her directly within the next business day.
On Fri, Mar 20, 2020 at 11:06 AM, "Mike" <email@example.com> wrote: Hey Bruce!
Sorry for the delay, but wanted to make sure I got all of your questions properly addressed.
Ability to manage multiple podcasts: Simplecast makes it very easy to manage and produce multiple shows under one account and you can easily toggle between each of the shows in one dashboard. You can also add Team Members/Collaborators for each show and assign different permissions. Note: You are billed for each new show added to your account, but they will all be billed on one invoice for your convenience.
Audio: The recommended audio file is 128kbps, Constant Bit Rate, mp3. We do not process audio, but if you upload with a higher bit rate than 128, it will get re-encoded to 128kbps. The audio file will not be touched if you upload an mp3 at 128kbps or less.
Migration: We make it very easy for you to import and add shows to Simplecast and make it just as easy if you were to ever want to move your show away from Simplecast with 301 Feed Redirects that do not expire.
Discounts: If you work for an accredited school, college, or university, your show is eligible for a 25% discount. Podcasts for registered non-profits are eligible for a 25% discount.
Manage MULTIPLE Podcasts? With UNIQUE Brands? No problem. See answer above. Each show you add has their own dashboard, website, RSS Feed, analytics, and Team Members can all have unique logins and permissions for each show.
BILLING It is not currently possible to split up billing and payments. All shows will be billed on one invoice for the account.
Audio file format specifications? 128kbps is the maximum bit rate. CBR (constant bit rate) is always recommended for podcasts, and mp3 format.
WAV If you upload a .wav file it will get converted to mp3 so not recommended.
Data Migration Moving a show away from Simplecast is easy. You would import the show to wherever you are moving it and then just set up a 301 Redirect by entering your new feed in the Redirect field in your Simplecast dashboard.
Metadata Most podcast hosts will copy your RSS Feed when importing and that will bring in all of the episode metadata, notes, etc.
Importing Importing a show will make copy everything in the RSS Feed and set up the show for you in your Simplecast dashboard. It is a pretty seamless process.
What other questions can I answer for you? Happy to help you.
Stay well, Mike
> You can upload any type of media file format you'd like if you have the available storage within your Blubrry Media Hosting subscription.
NO! You said in a previous email "Blubrry does not change the file format in any way of any media files that are uploaded."
Shawn (or whatever the name is of the person currently responding to this support ticket) can you please refer this thread to engineering or TECHNICAL support?
I mean, I asked you the question "Can WAV files be "uploaded?" And that is not even specifying the parameters. For example what about a WAV file that is 24 bit resolution at 96k sample rate??!?
For SURE ===>>> The blubrry MUST be TRANSCODING these files in order to STREAM them. There is NO WAY in HELL that your server is STREAMING even 16 bit WAV files!!! (let alone freaking 24 bit 96k WAV files)
So, my QUESTION to your TECHNICAL department is ===>> What format, EXACTLY, are your files?? I need to know: 1) CODEC 2) Sample Rate 3) Bit Resolution 4) Data Transfer Rate
Please FORWARD this Ticket to someone that UNDERSTANDS these TECHNICAL DETAILS. Or, simply POINT me to the DOCUMENTATION so I can READ it for myself.
WAV files *can* be uploaded, but it's not a format that any of the syndication points use correctly. The format for Podcasts is either MP3 or M4A. We do not transcode WAV files to mp3's. I would highly suggest you convert the files from WAV to MP3 before uploading.
The files are whatever you upload. Suggested format is mp3, 48khz or 44.1khz sample rate, 128kbps bit rate, Constant bit rate for stereo or 64kbps for mono. We do not change the files after uploading.
-- Mike Dell Customer Support Manager o: 877-729-8642 direct: 231-715-1366
Podbean firstname.lastname@example.org via freshdesk.com Fri, Mar 20, 3:45 AM (1 day ago) to me
Dear Bruce Tambling,
We would like to acknowledge that we have received your request and a ticket has been created. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours).
Thank you for your patience.
Sincerely, Podbean Support